Go Edit Support

Frequently-Asked Questions

What files does Go Edit supports?

  • Textbundle package and its compressed variant .textpack.
  • HTML files with extension .html.
  • Markdown files with extension .md or .markdown.
  • Plain text files with extension .txt (will be treated as markdown files).

Editing Text

There are two editing modes in Go Edit:

  • HTML (rich text) mode.
  • Markdown mode.

Editing in HTML mode allows you to see text formatting as well as images. Text attributes such as bold and italic will look as-is and images would be displayed alongside text.

Whereas markdown mode allows you to quickly enter text and intersperse formatting along with text in markdown notation. Surround text with asterisks to create italic text and double asterisks to mark bold text. In this mode, images are shown as textual references.

Handling Images

Go Edit can perform basic photo editing in HTML editor mode. Tap the image to bring up the image properties dialog. This dialog allows you to:

  • Crop the image.
  • Use other applications’ action extension to alter the image.
  • Change the image’s size.
  • Add a link to the image.
  • Modify the alternative text of the image.

How can I open my files in Go Edit?

Go Edit supports several ways to import your files:

  • Drive locations – including iCloud Drive, Dropbox, Google Drive, and others.
  • iCloud folder – Go Edit saves notes in the Textbundle Notes folder by default.
  • iTunes file sharing – use iTunes and drop files directly into Go Edit’s Documents folder.

How can I export data from Go Edit?

  1. Open the note.
  2. Tap the Share button.
  3. Select an export format
    • Textbundle compressed – Packages the note alongside images within a ZIP archive and saves it with a .textpack extension. All images will be included in its original resolution.
    • HTML – Saves as a rich text HTML document and embed all images as inline data references. The images exported in this format will have reduced resolution suitable for web viewing and inclusion in e-mail.
    • Markdown – saves as plain text in markdown notation. Note that embedded images will not be included in the resulting file.
  4. Choose target save location or receiving application. This could include:
    • Sending as e-mail attachment.
    • Saving to Dropbox.

Refund Request

Not happy with Go Edit? Don’t worry. Simply ask Apple for a refund.

  1. Locate the receipt e-mail that you received from the iTunes Store.
  2. In the item list click on Report a Problem right under the line item for  Scuttlebutt.
  3. Sign in with your Apple ID. Then you should be presented with a “Report a Problem” page containing the items that you have purchased in the receipt.
  4. Locate Go Edit in the page and choose “Didn’t mean to purchase this item” in the pop-up selection. Then click Submit.
  5. Apple should then provide you with a response within a few business days and then refund your money.